Welcome to HugMumma! These Terms of Use (“Terms”) govern your access to and use of our website, products, services, and content (collectively, the “Platform”). By accessing or using HugMumma, you agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms

By using this website or purchasing and download any product or service, you agree to comply with these Terms. If you do not agree, please refrain from using the Platform.

2. Eligibility

You must be at least 18 years old to use this Platform or have the consent of a parent or legal guardian if you are under the age of 18. By using HugMumma, you confirm that you meet these requirements.

3. Intellectual Property

All content on HugMumma, including but not limited to PDFs, blogs, graphics, branding, and digital downloads, is the intellectual property of HugMumma and/or its content creators.

  • You are granted a limited, non-transferable, non-exclusive license to access and use the content for personal, non-commercial use only.
  • You may not reproduce, modify, share, distribute, or sell any content without explicit written permission from HugMumma.

4. Digital Product Policy

4.1 Usage

  • All digital products (e.g., guides, checklists, workbooks, toolkits) are for personal use only.
  • Resale, redistribution, or commercial exploitation of any content is strictly prohibited.

4.2 Ownership

  • Purchasing or downloading a product does not transfer ownership. All rights remain with HugMumma.

4.3 Refunds

  • Due to the nature of digital products, all sales are final. No refunds will be issued once a file has been downloaded or accessed, unless required by law.

5. User Conduct

By using HugMumma, you agree not to:

  • Upload or transmit any harmful or illegal content.
  • Attempt to breach security features or access restricted areas.
  • Misuse or exploit any part of the Platform for unlawful purposes.

5.1 Payments & Appointment Bookings

  • Certain services on HugMumma (such as expert consultations) require an upfront non-refundable token payment to reserve your appointment.
  • This token secures your time slot with the expert and covers administrative costs.
  • This payment will not be refunded under any circumstances — including cancellations, no-shows, or missed appointments — regardless of reason.
  • Please confirm your availability and connectivity before booking any expert consult.

6. Expert Consultations

HugMumma may list third-party professionals (e.g., doctors, lactation consultants, therapists). These experts are independent service providers. HugMumma:

  • Does not guarantee medical or professional outcomes.
  • Is not liable for any advice, actions, or omissions of listed experts.
  • Encourages users to seek second opinions where appropriate.

7. Modification of Services

We reserve the right to modify, suspend, or discontinue any part of the website, including pricing, features, or content, at any time without notice.

8. Termination

We may suspend or terminate access to your account or services at our sole discretion for any violation of these Terms or suspected misuse.

9. Disclaimers

  • HugMumma content is for informational purposes only and is not medical advice.
  • Always consult a qualified professional before making decisions related to health, parenting, or child care.
  • We make no guarantees that any product, service, or advice will produce specific results.

10. Limitation of Liability

HugMumma shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Platform or its services.

10.1 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. HugMumma will not be liable for delays or failures caused by events beyond our reasonable control, including but not limited to internet outages, natural disasters, or governmental restrictions.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India, specifically under the jurisdiction of the courts of Goa, where HugMumma is based.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

12. Contact Us

For questions or legal inquiries, email us at:
contact@hugmumma.com